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Client Account Manager

Client Account Manager/Software/Digital Media

Want to be part of the digital media revolution? Want to participate in changing the way people read/consume content?

Well funded software startup in Austin Texas is seeking LOCAL applicants for a customer-facing Client Account Manager. Will act as primary liaison between our company and selected customers and partners. The Client Account Manager Manager is responsible for managing the relationship with each customer or partner and coordinating successful outcomes for their clients’ initiatives.

• Act as primary contact for the client, working with various departments to address the client’s day to day needs
• Communicate effectively at all levels of the client’s organization
• Track and manage client issues, including
• Projects at any stage of implementation, ranging from initial requirements gathering to execution of a formal project plan to ongoing maintenance
• Work with the client and company personnel to set expectations
• Coordinate interdepartmentally to ensure timely and accurate completion of each phase of a project
• Present the results of the project to the client, with any training or documentation that may be necessary
• Review and contribute to contracts and other documentation related to current or prospective clients
• Evaluate and assist in development and delivery of product training documentation
• Conduct client training sessions
• Provide reporting as needed by the client and other departments within LibreDigital
• Strong interest in publishing and digital content
• Proficiency with the Microsoft Office suite
• Team player who can work intelligently independently and effectively while always prioritizing client satisfaction
• Desire to work in a fast-paced startup environment
• Experience working strategically and tactically on a high performance team with multiple priorities and tight deadlines
• Outstanding interpersonal, communication, and presentation skills required
• Liberal Arts background, or Business Degree with specialty/interest in fields such as English or Journalism, Digital Production/Media
• Working knowledge in the publishing and/or Digital Asset Management Industry
• Previous client service or account management experience

Important: please submit resume + cover letter which highlights your skill set match and expression of interest in this particular position. Not looking for recruiters or folks that are submitting resumes in blanket fashion.

Must be eligible to work in the United States.
To Apply: send your resume as a Word of PDF to our recruiting team: 51629@resumereviewteam.com No phone calls, please. Candidates local to Austin, TX are greatly preferred and will be considered first.

There Is 1 Response So Far. »

  1. This position is another one of ours and it is currently closed. Thanks to all those who applied and best of luck in the job search.

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