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Volusion is a leader in eCommerce solutions for online businesses. Volusion offers the industry's most comprehensive and user-friendly eCommerce software for online merchants, providing a platform that is scalable, secure and reliable with 24/7 support. Over the last ten years, market leaders such as National Geographic, Motorola, Disney and thousands of small businesses have used Volusion to successfully sell online. The solution’s built-in features include analytics, reporting and ROI features, CRM, automated drop shipping, 5-tier affiliate system, import/export functionality and merchandising and social shopping tools such as vZoom!™ and Social Store Builder™.

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Trainer

Do you want to be a part of something big? Are you a motivated student willing to accept new challenges and want to be part of a fun, high-energy environment? Volusion is a profitable, growing business that supports over 18,000 online merchants – ranging from home businesses to Fortune 100 enterprises. If you are passionate about training and technology, we want to hear from you!
SUMMARY:
The Trainer will be responsible for training current and new Volusion employees about Volusion products and new features. ESSENTIAL DUTIES/RESPONSIBILITIES: Ability to learn Volusion software and share knowledge with current and new employees Monitor, evaluate and record training activities and program effectiveness. Offer specific training programs to help workers maintain or improve job skills. Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors or customer representatives. Develop alternative training methods if expected improvements are not seen. Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures. Evaluate training materials prepared by instructors, such as outlines, text, and handouts. Design, plan, organize and direct orientation and training for employees or customers of industrial or commercial establishment. Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures. Conduct call review and monitoring for sales representatives.
SKILLS/QUALIFICATIONS: Prior experience with software or technology training Extensive knowledge of Volusion software and/or eCommerce Ability to clearly explain complex tasks in a simple manner Strong interpersonal skills Bachelor’s degree Computer proficiency, including MS Office and basic internet knowledge.
EDUCATION/EXPERIENCE:
Bachelor’s degree or equivalent work experience
WORK ENVIRONMENT:
Work is performed in a fun, casual office environment. Must be able to work various shifts, occasional weekends and holidays. Must be able to work within a team environment as well as work overtime as required.

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