Allied Consultants, Inc. is an Austin-based firm which has for 17 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an Administrative Assistant to be a key resource on a Legal Department team.

Summary of Responsibilities:

Processes requests for review/drafting of contracts and related documentation; maintains contracts database and legal contract files; and oversees consultant on-boarding and exiting compliance; provides administrative support for Assistant General Counsel, Corporate Counsel, and other Legal Department personnel, as requested.

Essential Job Duties:

Oversees the consultant background check and other on-boarding and exiting processes;
Maintains legal files for contracts area, including consultant on-boarding;
Enters information about vendors, vendor contracts, and related documents into the vendor contracts database;
Provides administrative support for the entire legal department;
Performs work, support and maintain calendars for assigned attorneys;
Edits documents for completeness, accuracy, grammar, and spelling; prepare for final filing, mailing, or other transmittal, as appropriate;
Coordinates meetings and teleconferences – including reserving and preparing conference rooms;
Maintains accurate and organized filing of documents, records and correspondence.;
Performs photo copying and typing; answers phones and take accurate messages;
Maintains high standards of confidentiality regarding confidential and privileged information, and manage the integrity and security of confidential and privileged documents in physical, electronic and other media;
Assists with preparation of Board of Directors and Board Committee materials and minutes;
Performs other duties as assigned.

Job Competencies:
Proficient in the use of Microsoft Word, Excel and Outlook
Communication Skills
Functional/Technical Skills
Organizing

Education:
High school degree is required.

Minimum Experience:
Minimum of 2 years (in excess of degree requirements stated above) of progressively responsible experience administrative assistance work.

Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (employee premiums paid 100%), life insurance, a matching 401(k) plan and a cafeteria plan.

Candidates selected for interview may be required to undergo criminal background checks and a drugs screen in accordance with Federal and State Law. Offers of Employment are contingent on a successful background check

Allied Consultants is an equal opportunities employer.

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We are seeking Call Center Reps for our client in downtown Austin. Candidates are expected to perform the following responsibilities:
• Assist customers with pre-sales questions
• Register and renew consumers
• Answer incident-specific and industry-related questions
• Adequately explain how different aspects of the service work for different sets of consumers
• Possess adequate multitasking, communication and computer skills to navigate different programs while providing phone support
• Work as a team with other representatives, as well as be able to self-manage on special projects if needed
• Be able to follow frequent revisions to procedures and absorb continually updated information on client accounts
• Consistently arrive on time and with a positive attitude

The call center is open from Monday-Saturday, from 9:00 am to 5:00 pm CST. All CSRs must be able to work a 40-hour week during these times, including some Saturdays. Employees have the opportunity to be off on rotating Saturdays. Overtime is occasionally available as well.

The position is temp-to-hire and pay starts at $11.00/hour and $11.50 for bilingual. We require an education level of High School degree or equivalent, some college is preferred. Previous customer service experience is ideal, but call center experience exclusively is not required.

Candidate must pass background and credit check. Please send resumes and referrals to trish.mcgarrell@sladecrabtree.com

Trish McGarrell
Recruiting Manager
Slade Crabtree and Associates
512-250-8800
trish.mcgarrell@sladecrabtree.com
www.sladecrabtree.com

Please join me on Linked in – http://www.linkedin.com/in/trishmcgarrell2008

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Thanks to all who applied. Good luck with your search.

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We are seeking a Fulfillment Specialist for a company located in downtown Austin. COMPANY REQUIRES BACKGROUND AND CREDIT CHECK. Duties include:

• Implementation of new clients
• Mailhouse – Reviewing, compiling, tracking notification files (letters & data files), Checking for completeness and correctness
• Fulfillment – Notifications and payment duties
• Reports – Billing Reports, Weekly Partner Reports
• Working with clients, internal sales department, and mail house vendor to manage ongoing projects

Skills:
Intermediate Excel skills
Attention to detail
Clear writing/communication
Ability to track many different tasks simultaneously
Strong decision making skills and able to work independently
Ability to thrive in a fast-paced environment
Candidates with an A/R or payroll background would be a strong fit

The hourly rate is $16.00-17.00 an hour and this is a temp to hire position and company offers full benefits.

Please send resume to trish.mcgarrell@sladecrabtree.com.

Trish McGarrell
Recruiting Manager
Slade Crabtree and Associates
512-250-8800
trish.mcgarrell@sladecrabtree.com
www.sladecrabtree.com

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Job Title: Online Sales Administrator
Job Type: Full Time
Reporting Status: Digital Sales Manager

The on line sales administrator will work within the Brand Management department responsible for the sales arm in executing and implementing marketing and promotional objectives for clients through the use of digital media platforms. This is an entry level position and the Administrator will assist the Digital Sales Manager and may support the brand management team in the content creation/design of media elements for advertisers, placement and scheduling of digital media, manage website inventory, create and design media proposals and develop/design graphics and rich media for on line placement.

Job Responsibilities:
• Web site management (design, development and content)
• Designing sales proposals
• Upload and maintain all online advertising inventory (banners, video pre-rolls, keywords)
• Execute campaign client delivery by coordinating the organization and execution of digital creative
• Coordinate campaign reporting for clients
• Assists in data spreadsheets, maintaining flowcharts and plans
• Inputs data into inventory systems
• Daily trafficks, tracks and reports performance of online campaigns
• Develops media delivery analysis
• Produces and designs digital elements including client banner ads, gift certificates and vouchers
• Coordinates and supports brand account teams to meet client goals and objectives
• Utilizes web metrics and demographic data to identify desired target audiences for specific media campaigns, including lifestyles and psychographics
• Performs various calculations to identify the usefulness of different media plans
• Maintains knowledge of current Internet trends in Web design and development
• Liaison between sales and programming departments, on-air talent and online content team
• Participates and contributes to brainstorm sessions and creates client concepts for digital strategies

Qualifications/Requirements:
• Bachelor’s degree, preferably with a concentration in advertising, marketing, business administration, and communications
• Knowledge of digital media
• Experience with PC and MAC platforms
• Proficient in Microsoft Office Programs
• Excellent verbal and written skills
• Comfortable working with budgets and numbers
• Strong quantitative and analytical skills
• Exceptional organizational skills, multi-tasking capabilities and detail oriented
• Computer literate with proficiency in Excel, Word and PowerPoint , Photoshop
• Strong communication and people skills; positive attitude and team player
• Knowledge of Flash design and HTML Coding
• Able to prioritize and meet departmental goals
• Previous experience with on line media required
• Communication: verbal/written
• Team player, can work well with sales and management staff
• Detail oriented
• Works well with and meets deadlines consistently
• Some knowledge of CPP, CPM, and SEO
• Proficient with web/graphic design software (Adobe Creative Suite, Flash, etc.)
Ability to learn new software

Experience Required:
• Digital media background preferred
• Although no digital media experience is required, an internship with an advertising/media agency is strongly preferred
• Minimum 2 years experience in graphic/web design
• Certification in areas of graphic design and web design preferred but not required

Submit resume to:
Raquel Hill, Digital Sales Manager
raquelhill@clearchannel.com

Deadline to apply: January 22, 2010

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We are currently looking for a few select people who are interested in a full or part time position with a chain of local Pawn Shops. A full drug screen and complete background check is required. We have locations all over town and are willing to train. Some Cashiering and Customer Service skills are a plus. We Pay a salary plus commission on sales. The starting pay including commission is about 10 per hour. Rapid advancement possible with much better pay for the right individuals.

Contact David Barney at 512-560-7940 for an interview. Locations All Over Town With Flexible Schedules.

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We are hiring a collections rep for our client in Round Rock. This position is “soft” collections to school districts and requires good communication skills and basic computer knowledge. Hours are Monday to Thursday 9am to 5pm and Friday 9 am to 3pm. This is a temp to hire position paying $12 an hour.

This is a non smoking office. Please send resumes and referrals to trish.mcgarrell@sladecrabtree.com.

Trish McGarrell
Recruiting Manager
Slade Crabtree and Associates
512-250-8800
trish.mcgarrell@sladecrabtree.com
www.sladecrabtree.com

Please join me on Linked in – http://www.linkedin.com/in/trishmcgarrell2008

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Customer Satisfaction Manager

A leading technology company headquartered in Austin, TX is seeking a Customer Satisfaction Manager to lead the integrated customer service operations for all products and customers. The primary objective of this role is to maximize performance of all to deliver a superior experience for all our publishers to achieve top performance and deliver a seamless customer experience. This position will work to understand & solve complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces. Identifies opportunities to improve efficiency while providing flawless transactions, services and products; manages monetary assets and other resources to optimize cost effectiveness. This position reports to the VP of Marketing, with an existing team that currently handles service.

Responsibilities

* Create and maintain a continuous improvement and goal-oriented work environment that combines learning, achievement, recognition and exceeds daily Operational Metrics
* Provides leadership and partners with customers, partners & all facets of our company by closely monitoring center and employee performance management, identifying issues and working with local teams for recommended solutions
* Oversees and is responsible for all customer service results including quality, customer satisfaction and operational metrics
* Identifies, analyzes, develops and recommends plans for increased customer service performance with both local center and corporate teams
* Effectively communicates and develops our Service culture to all customers
* Participates in Quality calibration process with Quality to ensure consistent Service
* Constantly monitors and provides feedback to corporate on center issues and opportunities
* Regularly reviews customer service results with management, including the why’s and action plans to improve
* Participates in customer service strategic planning with management to ensure input of Contact Centers

Requirements

* Extensive experience with customer service and contact center leadership
* Minimum 2 years of operations management experience in a dynamic customer service environment
* Working knowledge of contact center technologies – keeps current with emerging changes in contact center industry and technologies
* Must have great people skills and strong leadership experience
* Must have initiative, be a quick learner, detail oriented, possess excellent problem solving skills and must be able to work in a matrix remote environment
* Ability to effectively manage and motivate teams individually and through others
* Flexibility to execute and multi-task in a fast-paced setting remote environment
* Strong interpersonal skills and demonstrated ability to work in a team environment
* Outstanding communication, presentation and collaboration skills
* Proficiency in Excel, PowerPoint, Word and Outlook
* Proven business, leadership and performance management skills
* BA or BS in Business or equivalent experience
* Travel and retail experience highly preferred but not required

To Apply: send your resume as a Word of PDF to our recruiting team: 51625@americanworkforce.jobs No phone calls, please. Candidates local to Austin, TX are greatly preferred and will be considered first.

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Administrator (part-time) – Golden Ladder Productions www.jasondorsey.com

Do you have a strong background in administration and sales support? Do you have a positive attitude and find joy in providing great customer service via phone and email? Are you looking for a part-time opportunity between 20-30 hours a week? Read on.

In the role of the part-time Administrator for Golden Ladder Productions, you will:
• Provide sales support, sales administration and company-wide client services support
• Act as first interaction point for almost all incoming calls into the company
• Manage order taking process upon contract execution – from pre-event calls through to outlining invoicing post-event
• Establish the reputation as the “Go To” Person in the organization for any questions about client engagements

This is a part-time role that will likely require between 4-6 hours each day. You are expected to be very familiar with our company and our service offerings prior to your first interview.

To apply for this dynamic role, please send your resume along with a cover email letter that best represents why you are the best fit for this opportunity to our recruiting team: info@jasondorsey.com In the subject line, please state “Administrator Applicant” so that your resume can be properly routed.

Local Austin, TX applicants only. No phone calls, please.

About the Company
Golden Ladder Productions was founded by Jason Ryan Dorsey, “The Gen Y Guy”, as an organization that helps companies understand and maximize the talents of a younger generation. Having delivered more than 1,800 keynote speeches around the world along with authoring bestselling books, Jason Dorsey has an established reputation for delivering value for companies of all sizes. www.jasondorsey.com

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Administrative Assistant
Slade Crabtree & Associates is a search firm dedicated exclusively to recruitment and representation of high impact staffing industry professionals.
We are seeking an Administrative Assistant and the ideal candidate will be experienced in handling a wide range of administrative and executive support related tasks, and will be able to work independently. This opportunity requires a talented individual that is proactive, resourceful, highly organized, flexible, and efficient. Professionalism and confidentiality is crucial to this role. Along with overall administrative duties, this role will administer routine programs and projects specific to recruiting functions and processes.
MUST HAVE:
• 3+ years experience in administrative support
• Excellent calendar management skills
• Strong knowledge of MS Office, including Word, Excel, PowerPoint, and Outlook
• Excellent oral and written communication skills
• Strong work ethic
• The ability to multi-task with strong attention to detail
Please email confidential resume to trish.mcgarrell@sladecrabtree.com for review, or contact Trish McGarrell at 512-250-8800.

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